Covid-19 | Update
Updated January 2022
The health and safety of our clients, our team, and the local communities we interact with is paramount, now more so than ever. We understand that the ongoing situation with Covid-19 has created a lot of uncertainty, making it hard to plan with confidence. We want to assure you that we are operating as flexibly as we can in these unprecedented times.
Knowledge
Our expert team are keeping up to speed with all the developments in the world of travel. The personal service we offer has never been more relevant, as we guide our clients through the ever-changing rules and regulations, informing on where is safe to travel, how to prepare and what to expect once you are there.
Flexibility
Flexibility is fundamental, allowing our clients to feel confident when planning a journey with us. We have negotiated with our worldwide partners to ensure much more accommodating booking conditions, and will talk you through the specific terms and conditions of each aspect of your journey, allowing you to make informed decisions with transparency. Should it not be possible to travel due to Covid-19, we would do our utmost to move your arrangements to new dates.
Reassurance
Our journeys are accompanied by a highly qualified Based On A True Story facilitator, who has a duty of care and possesses the latest health and safety protocols for Covid-19. Your facilitator will ensure all accommodations and logistics involving chauffeurs, local guides and additional staff are adhering to procedures. He or she will also assist with ongoing Covid-19 testing (SARS-CoV-2 Antigen Tests) as required, and confidently coordinate with additional medical personnel.
When you are ready to travel again, please contact us with your requirements and we will develop our travel proposals for you taking these new circumstances into careful consideration.
